If the status bar looks like this then your computer has not recognized the IOLab dongle:
Here are a few reason this might happen.
And ways to fix them.
You should replace the two AA IOLab batteries with new ones. Use the included screwdriver to open the battery compartment on the back of the device. Make sure you are using brand new replacement batteries. Our experience has been that low quality batteries don't last very long and don't end up saving money, so try to use name-brand batteries if you have some available. The battery voltage reading in the Remote 1 status indicator should be well over 3 volts if the batteries are new (shown below):
The +Add run button can be used to acquire new data while previos runs are still displayed. The ID's of the data sets is displayed to the left of the charts. If an export is done, either to a CSV file or to the cloud repository, only the last run will be included in the export.
Even though only the last run is exported, all of the runs are saved and can be seen by clicking on to open the Resource manager. Any of the runs can be reparately recalled and exported in this way.